Scan the guest's Aadhaar QR or upload the copy they sent on WhatsApp. StayDesk checks UIDAI's digital signature, catches fake copies and fills the booking in seconds. Free on every plan.
Every hotel in India has to check the identity of its guests, and for most Indian guests that means Aadhaar. For years the routine has been a photocopy, or a photo on WhatsApp, and someone at the desk retyping the details into a register.
UIDAI has been pushing hotels away from that routine. It has warned that storing Aadhaar photocopies breaks the Aadhaar Act and puts guests at risk, and it is moving hotels towards offline, QR-based verification instead, where only the details needed are shared.
StayDesk does exactly that. Every recent Aadhaar has a Secure QR code signed by UIDAI. StayDesk reads it, checks the signature, and fills the guest's details and photo into the booking. A copy that has been edited fails the check. Nothing is photocopied, and the full Aadhaar number is never saved.
Unlike OTP-based checks, there's no charge per guest and no need for the guest's Aadhaar-linked phone. That matters for weddings, school trips and corporate groups, where dozens of guests arrive together.
Scan the guest's Aadhaar QR or upload the copy they sent on WhatsApp. StayDesk checks UIDAI's digital signature, spots fakes, and fills the booking for you — without photocopies and without storing the Aadhaar number.
Every Aadhaar QR carries UIDAI's digital signature. StayDesk checks it, so a doctored copy or an edited PDF fails instantly.
Name, date of birth, gender and address fill the booking by themselves. The photo appears on screen for a quick face match.
Send the guest a WhatsApp link. They upload their e-Aadhaar and sign the registration form on their phone, and walk in ready.
Only the last 4 digits are kept, as XXXX XXXX 1234. No Aadhaar image and no full number is ever stored.
| StayDesk QR check | Typical Aadhaar OTP | |
|---|---|---|
| Cost per guest | Free on every plan | Paid per check |
| Needs the guest's Aadhaar-linked mobile | No | Yes, and it must be working |
| Guest shares an Aadhaar OTP | Never | Every time |
| Full Aadhaar number stored | Never, last 4 digits only | Usually typed and kept |
| Verify before arrival | Yes, WhatsApp link | Hard, OTP needs the guest live |
| Photo for face match | Yes, from the QR | Depends on the provider |
Included on every plan. Works with the Aadhaar card, the printed letter, e-Aadhaar PDF and the mAadhaar app.
Point the phone or laptop camera at the big QR on the card, letter or mAadhaar app.
A photo, screenshot or e-Aadhaar PDF from WhatsApp. Password-protected PDFs are handled too.
Send a WhatsApp link. The guest uploads their e-Aadhaar on their phone and arrives already verified.
Only the details on the card, the small photo and the last 4 digits. No image, no full number.
Use the big QR code on the Aadhaar letter, the e-Aadhaar PDF, the back of the PVC card or in the mAadhaar app. A sharp photo where the QR fills most of the picture works best.
Illustration only. Sample details are masked.
After the Aadhaar check, the guest signs your registration declaration digitally. No printed form to fill, sign and file.
Hand the tablet or phone to the guest. They read the declaration, sign with a finger and tick I agree.
The same WhatsApp link that verifies Aadhaar asks the guest to sign the registration form from their phone.
The signature, name, date and time are saved with the booking and print on the Guest Registration Card.
A simple electronic signature of the guest's acceptance of your declaration and house rules. Included on every plan.
Reservations, front desk, GST billing, OTAs and reports in one place.
Rates and availability synced to Booking.com, MakeMyTrip, Goibibo, Agoda, Airbnb and more. OTA bookings land in StayDesk automatically — no double bookings.
Your own commission-free booking page. Guests book and pay online — the revenue is yours, not an OTA's.
Accept UPI, cards & net-banking through your own Razorpay account. Send payment links over WhatsApp to confirm bookings fast.
Visual booking calendar, group and multi-room bookings, walk-ins and easy modifications.
Today's arrivals, departures and in-house guests at a glance. One-tap check-in and checkout.
Automatic GST on invoices — or switch it off for small properties under the turnover threshold.
Repeat-guest history, preferences and contact details — turn first-time visitors into regulars.
Live room status and task assignment so rooms get turned around faster.
Sell food, drinks and sundries from your in-resort store — add them to the guest's folio or ring up a quick cash bill, all from one product list.
Track consumables and assets in your own categories, with low-stock alerts and a record of what was used in which room or department. Run several storerooms — kitchen, bar, housekeeping — and move stock between them (Growth & Pro).
Log expenses paid now or bought on credit. See what you owe each vendor, pay several bills in one go, and keep a running ledger per vendor.
Occupancy, ADR, RevPAR, collections and P&L — know what drives your revenue.
Add your team with role-based permissions — front desk, housekeeping, managers — so each person sees only what they need.
Scan or upload the guest's Aadhaar and StayDesk checks UIDAI's digital signature, then fills the booking. Free, no OTP, no photocopies — the full number is never stored.
Guests sign the registration form on your tablet or phone — or from their own phone before arrival. The signature prints on the registration card. No paper forms to file.
Bill your restaurant from StayDesk: counter and table orders, kitchen tickets (KOT), GST bills on a thermal printer, charge to the guest's room, credit customers, merge / split bills and QR ordering from tables and rooms.
Own more than one resort? Manage all of them with a single login and switch from the top bar. Each property keeps its own bookings, staff and billing.
Founding members keep launch pricing forever.
For guest houses & homestays
billed monthly
Up to 10 rooms
For small & mid resorts
billed monthly
Up to 35 rooms
For full-service resorts
billed monthly
Up to 80 rooms
For larger properties
80+ rooms
The safest way is to scan the Secure QR code printed on the Aadhaar (card, letter, e-Aadhaar PDF or mAadhaar app) and check UIDAI's digital signature in it. If the signature matches, the card is genuine and unedited; staff then match the guest's face with the photo from the QR. A photocopy alone can't prove anything and exposes the full Aadhaar number.
Every Aadhaar issued in recent years has a Secure QR code that UIDAI digitally signs. StayDesk reads the QR from a camera scan, photo or e-Aadhaar PDF and checks that signature. If anything on it was changed, the check fails. If it passes, the guest's name, date of birth, gender, address and photo fill the booking automatically.
No. The QR check needs no OTP and no access to the guest's Aadhaar-linked mobile number. That's useful when the guest's number is old or switched off, and guests never have to read an Aadhaar OTP out to hotel staff.
No. StayDesk keeps only the details printed in the QR, the small photo for face matching, and the last 4 digits (shown as XXXX XXXX 1234). The full Aadhaar number and the image of the card are never stored.
Yes. From the booking, staff send a WhatsApp link. The guest opens it on their phone and uploads their e-Aadhaar or a photo of the QR. The booking shows "Verified" and the front desk only needs to match the face at check-in.
Aadhaar QR codes are dense, so photos that WhatsApp has compressed often lose too much detail. Ask for a close-up of just the QR, or the photo/PDF sent as a Document. Very old Aadhaar cards without the Secure QR can't be verified this way; use another ID for those guests.
Yes. At check-in the guest signs your registration declaration on your tablet or phone, or signs from their own phone using the same WhatsApp link that verifies their Aadhaar. The signature, name and time are saved with the booking and print on the Guest Registration Card, so there's no paper form to file.
Yes. Aadhaar verification is included on every StayDesk plan, with no per-guest charge, because the check happens against UIDAI's published signature, not through a paid OTP service.
Yes. For walk-ins, use "Fill from Aadhaar" while adding the reservation and the guest details fill themselves. For groups, send the verification link to the guests before arrival.
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